tetadex FAQ

What are Perpetual Contracts?

Perpetual contracts are a type of derivative instrument that allows traders to buy or sell an underlying asset without an expiration date. Unlike traditional futures contracts, they do not have a set expiry and can be held indefinitely. The contract price typically stays close to the underlying asset’s price through mechanisms like funding rates.

How does your platform work?

Our platform enables users to trade perpetual contracts on various cryptocurrencies. You can open and close positions, leverage your trades, and manage your portfolio in real-time using our intuitive interface. We offer advanced tools and features for both novice and experienced traders.

What types of assets can I trade?

We support a wide range of assets, including major cryptocurrencies (like Bitcoin and Ethereum). Check our asset list for the most up-to-date offerings.

How do I start trading?

Visit our website, connect your wallet and start trading.

Is there a minimum deposit requirement?

Yes, the minimum deposit requirement depends on the asset you wish to trade and the leverage you choose. For most assets, our minimum deposit is relatively low, but please check the specific requirements for each asset on our platform.

What is leverage and how does it work?

Leverage allows you to control a larger position size with a smaller amount of capital. For example, with 10x leverage, you can control a position worth $10,000 with just $1,000 of your own funds. However, leverage can amplify both gains and losses, so use it with caution.

What are funding rates?

Funding rates are periodic payments made between traders holding long and short positions. These rates help ensure the perpetual contract price stays close to the underlying asset's price. Funding rates can be positive or negative and are calculated based on the interest rate differential and market conditions.

How are my trades executed?

Trades on our platform are executed through a combination of our matching engine and liquidity providers. We strive to ensure fast and reliable execution with minimal slippage.

Are there any trading fees?

Yes, we charge trading fees based on the volume of your trades and whether you are a maker or taker. Detailed information about our fee structure is available on our website under the “Fees” section.

How can I manage my risk?

Our platform offers various risk management tools, including stop-loss and take-profit orders, as well as customizable alerts. We also provide real-time data and analytics to help you make informed trading decisions.

What security measures are in place to protect my funds?

We employ industry-standard security protocols, including encryption, two-factor authentication (2FA), and cold storage for funds. We also conduct regular security audits to ensure the integrity of our platform.

How can I withdraw funds from my account?

To withdraw funds, log in to your account and navigate to the “Withdraw” section. Follow the instructions to initiate a withdrawal request. Please note that withdrawal requests may be subject to verification processes and fees.

What should I do if I encounter an issue?

If you encounter any issues, please contact our support team via email, telegram, or our support ticket system in Discord. Our team is available 24/7 to assist you with any questions or problems.

Do you offer educational resources for traders?

Yes, we provide a variety of educational resources tutorials, and market analysis.